By “User,” We refer to all individuals or entities that access the site, whether the user is a member or not.
By “Member,” We refer to all individuals or entities that are registered on the site in order to use its services.
By “Member Account,” We refer to the private area reserved for each member. It is accessible via a password and contains personal information regarding the member.
By “Owner,” We refer to each member who lists at least one item for rent, using the UpaUSA.com website.
By “Renter,” We refer to each member who rents an Item on the Site.
By “Rental Agreement,” We refer to the agreement made between the Owner and the Renter, obligating the Owner to transfer the usage of the Item (object of the contract), and obligating the Renter to pay in exchange an amount, determined in advance or defined by the Rental Agreement.
By “Rent,” We refer to the payment made by the Renter to the Owner in order to use the Item.
By “Rental Listing,” We refer to the information published by the Owner advertising an Item available for rental.
By “Reservation Request,” We refer to the request made by a Renter to rent a particular Item in a Rental Listing.
By “Acceptance” of the Reservation Request, We refer to the online acceptance by the Owner of a Reservation Request made by a Renter, and the concurrent creation of an agreement between the Owner and the Renter for a particular Item.
By ”Retainer Fee,” We refer to the amount charged in advance to the Renter to confirm his Reservation Request.
The Parties represent that they are legally competent to enter into a contract.
Owners who offer an Item for rent represent that they are legally entitled to offer and/or rent the Item to others.
Any agents, employees, attorneys, or anyone else acting on behalf of the Owners or Renters must follow the terms of this Pricing Policy and all other UpaUSA Policies.
The price of each Item listed on UpaUSA.io (the “Site”) is expressed in US Dollars. The price includes any taxes and costs, excluding possible delivery fees and extra insurance costs.
With the exception of promotional offers that are explicitly outlined on the Site, fees are charged to the Owner creating Rental Listings (insertion fee), as well as commissions once a Rental Agreement is confirmed between a Renter and an Owner. A Rental Agreement is confirmed by the Owner’s acceptance of the Renter’s Reservation Request.
Access, registration and use of the site are free.
UpaUSA can modify its policies on listings and commission fees, and can also modify the fees set for these services. Temporary or permanent modifications are effective as soon as they are published on the Site and are applicable to all subsequent transactions. In the case of temporary modifications, the duration of the changes will be clearly indicated on the Site.
As an Owner, you must pay fees (1) whenever you list Items on the Site for rent, and (2) whenever a Reservation Request is accepted through your account on UpaUSA.com. The fees for these two steps are in accordance with the information provided below in Sections “a” and “b”.
a. The fee for each Rental Listing is $5. You can list as many items as you like.
Payment method is done via a secure transaction through Stripe. Learn more about it here.
Invoicing information and bill payments are available online in the "My Bills" section of your Member Account. The invoices history is available online in your Member Account (My Invoices section within My Bills). The Member accepts this process for receiving invoices.
When you choose automatic payment of your online bills, you can set how frequently invoices get published in your Member Account area.
Once the Item is published on the Site through your Member Account, the listing fees are due and an invoice is sent to your Member Account, accessible in the section “My Invoices”. The invoices for listing fees correspond to the publication of your Rental Listing on the Site for a period of 3 months. These fees are due and an invoice is automatically sent for each 3 month period the Rental Listing remains published, until the Rental Listing is no longer published.
Seven (7) days before expiration of the current 3 month publication period, We will remind you about the listing fee by sending you an email and posting a reminder in the welcome menu of your Member Account.
In no case may the listing fees be cancelled or modified, in particular in situations where a Member Account has been terminated and/or cancelled.
You always have the possibility of removing the Rental Listing for an Item during its 3 month period of publication, or of pausing the Rental Listing.
When your Rental Listing is deleted before the end of the 3 month listing period, the current listing fee is still applied for the full 3 month period and future listing fees invoice renewals are automatically cancelled.
If a Rental Listing is deleted, or not renewed at the end of the 3 month listing period, the publication of a new Rental Listing corresponding to the same Item will be subject to new listing fees, and a new 3 months listing period will begin.
The pause function (which keeps a Rental Listing online but does not allow Reservation Requests) does not stop or discontinue the listing period for which listing fees are due.
If an invoice has not been paid within the required timeframe, your Rental Listing will be paused until the invoice has been paid.
In cases where the commission is paid directly by the Owner, via an invoice to his Member Account, this commission is due from the Owner by the end of the rental period that was agreed upon by the Owner and the Renter. In these cases, the invoice will be sent for each transaction by the last day of the rental.
c. Payment Method
There is one payment method available to members:
d. Payment Due Dates
Payments are due prior to listing.
Cancellation of a Reservation Request or of a Rental Listing can be done within the Member Account.
The Renter may cancel a Reservation Request before it has been accepted by the Owner, at no cost. If a Retainer Fee has been requested by the Owner, this amount will not be charged to them when such a cancellation occurs.
Once a Reservation Request has been accepted by an Owner, the Renter might still have the option to cancel the rental and the corresponding Rental Agreement, depending on the terms of the Rental Agreement. However, if a Retainer Fee has already been charged, the Renter cannot be reimbursed for it.
If a Rental Transaction is cancelled by the Owner after having been previously accepted, the Renter can contact UpaUSA directly via the Contact Us button if the Renter suspects bad faith or other abuse, and can otherwise leave feedback about the Owner.
All appeal claims must be submitted by creating a ticket at the Contact Us tab.
The computerized records kept within UpaUSA’s electronic data system, and maintained using reasonable security measures, will be considered as the sole proof of the communications, orders, amounts owed, and payments made between UpaUSA and the Members.